Building a Blueprint for IT Project Resilience | Tinder on Customers

Episode 38 | IT Project Mastery


The Big Themes:


Handling turnover: Partners should recognize turnover as an
inherent facet of dynamic IT projects. It's important to obtain
commitment, preferably in written statements within the project's
scope to ensure the assigned team's stability. Such statements
can offer a safeguard against abrupt team changes and provide a
foundation for trust between partners and clients.

Role of a "releader": The term "releader" is introduced. It
refers to individuals inheriting a project or leadership role.
They navigate pre-existing frameworks and dynamics. Successful
releaders need qualities such as patience, people management
skills, and the ability to problem-solve inherited issues. Author
Jon Casteen introduced the concept in his book ReLeader: How to
Fix What You Don't Break.

Strategic vision: Project leaders should cast a clear vision
for change and address reasons behind project scope or timeline
modifications. Open communication gains team buy-in.
Simultaneously, leaders are urged to avoid overly aggressive
changes. They must strike a delicate balance between promptly
addressing critical issues and preventing unnecessary disruptions
during the ongoing project.



The Big Quote: “Typically, you have to fix the plane while the
plane is in flight. And so, you want to minimize the feeling of
disruption, internally, while still being clear that the vision
and goals are going to be realized within time."


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