SAP's Scott Russell Delivers Key Insights Into Generative AI and Sapphire Expectations | Cloud Wars Live

Cloud ERP and Generative AI


The Big Themes:


Generative AI in cloud enterprise resource planning (ERP):
Russell discusses how SAP is responding to evolving customer
demands by prioritizing integrating generative AI technologies
into its cloud ERP offerings. This proactive stance not only
aligns with market trends but also underscores SAP's commitment
to innovation and customer-centricity.

Anticipation for Sapphire: The anticipation surrounding SAP's
forthcoming Sapphire event is palpable. Attendees are eager to
gain valuable insights, learn from real-world success stories,
and engage in meaningful networking opportunities. This
anticipation underscores the pivotal role of Sapphire as a
premier platform for SAP to showcase its latest innovations,
share thought leadership, and foster collaboration within its
vibrant ecosystem.

Executive leadership Involvement: Executive leaders such as
CEOs and CFOS are broadening their involvement in strategic
technology decisions, transcending traditional IT boundaries.
This expanding engagement encompasses leveraging AI to drive
value and results, not solely focused on efficiency and cost
optimization but also broader organizational goals.



The Big Quote: “[Customers] were doing proof of concepts, they
were testing how [GenAI] could potentially solve business
problems. They've moved beyond that. Now they're looking for
solutions. They're looking for outcomes. They understand the
power of the technology, but it needs to be matched with real
benefits, real value, real outcomes."


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