Unpacking Workday's AI and Partner Ecosystem | Tinder on Customers

Episode 42 | Workday Partner Insights


The Big Themes:


Role of Workday Marketplaces: The Workday Marketplace and the
Workday AI Marketplace help customers find partners and specific
products tailored to their industry, geography, and particular
needs. These centralized resources streamline the search process,
enabling customers to make more informed decisions and leverage
the most suitable innovations and services for their business
objectives.

Categories of Workday partners: Workday partners can be
categorized into sales partners, services partners, and
innovation partners. Each type serves a different role, from
selling offerings to implementing and supporting them, as well as
creating complementary products. Understanding these distinctions
helps customers identify the right partner for their specific
needs, ensuring a more tailored and effective offering
deployment.

Risks and benefits of rapid implementations: While rapid
implementation methodologies can offer quick solutions, they come
with fixed scopes and potential risks. Customers need to be
cautious and aware of the trade-offs between speed and
thoroughness to avoid costly reworks.



The Big Quote: "It's really important for customers to
understand. If you're looking at a partner, where is their core
expertise? Are they sales? Are they services? Are they
innovation? Are they all three? And what is it that your
organization needs?"


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