Exploring NetSuite’s Latest AI Features with Founder Evan Goldberg | Cloud Wars Live

AI Transformation at NetSuite


The Big Themes:


AI integration and customization: NetSuite focused on
integrating AI into its platform. Evan points out the importance
of large language models and traditional AI working together to
identify data patterns and enhance productivity. Features like
Text Enhance and the new “Ask Oracle” tool enable businesses to
tailor AI applications to their specific needs without needing
extensive IT resources.

AI adoption across industries: NetSuite is seeing a surge in
AI adoption, especially among its customers in software and
internet industries. However, the company’s strategy is to make
AI valuable and user-friendly for all sectors. By integrating AI
tools directly into everyday workflows, like using the search box
to ask complex business questions, NetSuite aims to make
non-technical users comfortable with these advanced tools.

Meeting business needs with tailored offerings: NetSuite is
committed to providing businesses with tools that are both
powerful and easy to customize, catering especially to small and
midsize businesses that may lack extensive IT resources. The
company's philosophy has always been to offer robust
out-of-the-box capabilities while also allowing customers to
tailor these features to their specific needs. Recent AI-driven
enhancements demonstrate this commitment.



The Big Quote: “You should be able to ask the question in plain
language and get an answer back in plain language, and that's the
ultimate business user experience.”


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