Transforming Business Integration and Automation with Joe Fanutti | Cloud Wars Live

Transforming Business with Cloud


The Big Themes:



Role of chief integration officer (CIO): Joe
Fanutti, originally the CFO of Bill Gosling Outsourcing,
transitioned into the chief integration officer role. His role
exemplifies the need for businesses to integrate people,
technology, and operations, particularly as companies pursue
both organic and inorganic growth. This evolving CIO title
represents a modern shift in leadership.


Automation and workforce efficiency:
Automation has been a key enabler for Bill Gosling,
particularly in managing high workforce turnover and
streamlining administrative tasks. For example, automation in
resume ingestion and candidate matching optimized the hiring
process, reducing manual work. Similarly, automation in bank
reconciliations and supplier invoicing allowed the finance team
to focus on high-value tasks.


Empowering employees with AI: Workday
Assistant has transformative potential in enhancing employee
experiences within organizations. Workday Assistant leverages
AI to streamline HR processes, allowing employees to access
information and complete tasks with ease through conversational
interfaces.



The Big Quote: "The payables team I have now is the same size as
10 years ago. So we're able to scale . . . . [from] 400 to 6,000
employees, but the payables team is the same size. How did we do
that? Well, that's how you do it — automation."


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