Experience Design & Empathy - Kate Kronemeyer

Experience Owner Kate Kronemeyer shares her thoughts on agile,
empathy and a hyper-focus on the user. "Design is more
disciplined than you think."

Other topics we touch on:


Building empathy.

Design is more disciplined than you think.

With agile, everyone can help make things better.

Satisfying the customer is EXCITING!

Agile isn't just a process change. It's a personal
transformation. 

Stay focused on the user - Literally walk a mile in their
shoes.

Learn more about your user than you think you need to
know. 

Sometimes your user doesn't know what they need, and
sometimes they don't know you have what they need.

An exceptional user experience example - AirBnB