Building resiliency through safeguarding - Llewellyn Falco

He's back! Tech Craftsmanship Coach Llewellyn Falco shares
stories of his second visit to Amway. Some of the topics he
touches on in this episode are:



Anti-fragile: a systemic way of implementing things so
that when they break, you get stronger. More resilient. If your
system is dependent on discipline, it’s broken.


Safeguarding: after an issue was resolved, the team
reflected on these 3 questions to help them build more
resiliency for the future: 

What allowed us to create this situation?

What made it hard for us to discover what it was?

What made it hard to fix?

PS: Don't start safeguarding in the middle of a crisis; wait
until it's over (but not too long). 


Learning through documenting: As you document something,
it prompts new ideas for how the thing could work. 


Shared, isolated, mutable and non-mutable states: the
only combination to avoid is the one that everybody chooses =
shared + mutable. 

What the team did when multi-threading threw a wrench
in their testing…


Continuous improvement: stop worrying about how to
improve faster, worry about starting. Make improvement an
everyday habit, and speed will come later.