Why Listening is a Salesperson's No.1 Tool - Never Split the Difference Part 1

Jonny and Mike start their review of Never Split the Difference
by Chris Voss. They're reading Chapters 1 & 2 in this episode
and discussing why you should never let a client know how clever
you are. 


They also share some banter on why listening is more important
than any other sales skill and what happens when a salesperson
becomes overwhelmed with work. 


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