Engaging Staff in Improvement is Actually the Toyota...

Yes, Lean can help improve both efficiency and quality. At least he
got that right, instead of incorrectly saying that Lean is only
about efficiency or productivity or cost. But, the error is in not
thinking that Lean and the Toyota Production System are not also
methods for continuous improvement and innovation. We have many
KaiNexus customers who demonstrate daily how creative and
innovative they are with Lean and Kaizen methods. We can probably
learn something from Google, but we shouldn't miss or ignore what
Toyota can teach us about innovation and improvement.