Mark Graban Better Metrics Webinar

How to Manage Your Improvement Metrics More Efficiently and
Effectively In this webinar, you will learn: Some of the common
mistakes people make when looking at performance metrics and the
resulting problems Simple, but statistically valid and effective
methods for creating, maintaining, and reviewing charts over time
When to react and ask “what happened?” when reviewing new data
points in a chart When to stop overreacting to individual data
points and improve the overall system, instead How to integrate
this into your use of KaiNexus or for charts you create in Excel