Beschreibung

vor 8 Jahren
Mark Graban interviews Karyn Ross, coauthor, with Jeff Liker, of
the Shingo Award-winning "The Toyota Way to Service Excellence:
Lean Transformation in Service Organizations." Karyn is doing a
webinar on March 28 titled "How to Coach for Creativity &
Service Excellence." To register, visit www.kainexus.com/webinars.

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