The Improvement Journey at St. Clair Hospital

Last month, our friends Tania Lyon and David Yeager presented at
the Carnegie Foundation Summit on Lean in Education on their
research and experience in spreading a culture of continuous
improvement. Tania Lyon has been a KaiNexus customer for the last
couple of years, and has led her team to accomplish some astounding
results in her position as Director of Organizational Process
Improvement. David Yeager is an Assistant Professor of Psychology
and a Faculty Research Associate at UT Austin and will be
presenting his research at the KaiNexus User Conference later this
year.