11 Steps to a Successful Gemba Walk

Gemba walks are an increasingly popular management technique. By
visiting the place where work is done, leaders gain valuable
insight into the flow of value through the organization and often
uncover opportunities for improvement and learn new ways to support
employees. The approach is a collaborative one, with employees
providing details about what is done and why. Great results depend
on thoughtful planning, execution, and follow-up. Here are the most
important steps you can take to ensure that your next Gemba walk is
successful.