An Unlikely Similarity Between CQI and Snow Cones

Continuous quality improvement (CQI) is one of those things like a
snow cone. It is something that pretty much everyone can agree is
awesome. Who would not want it? Yet for some reason, not every
organization has a plan for how to achieve CQI. Fewer still, have
systems and processes in place to support it, and many that try
never successfully reach their goals.