Ask Us Anything Episode 14

In this episode, Dr. Greg Jacobson and Mark Graban answer questions
from our KaiNexus community: 1) After initial Lean and continuous
improvement training, what do we do next? What should be the role
of leaders? 2) What are some proven strategies to get staff to
suggest or come up with projects? 3) When you encounter an
environment where the bulk of participants are resistant to tools
that formalize the change process...what tips or tricks have you
seen work that can be used to get the champions to bring the
doubters along? 4) Regarding Continuous Improvement Policy and
Procedures - what should be included that assures the effectiveness
and sustainability of organization-wide continuous improvement
initiatives? 5) Non-profit organizations barely have the resource
to invest on lean training. Many who see the importance use their
own resources and take their lean journey at their own expense. Any
suggestions from the group? 6) How can I demonstrate the benefits
of implementing KAINEXUS Process Improvement strategies to improve
patient flow through the ED and the rest of the Hospital, so that
Hospital Administrators will hear and understand?