Take 2: Ask Us Anything Episode #21

(Sorry for the audio echo problem the first time) This time, Mark
Graban is joined by Jeff Roussel, the VP of Sales for KaiNexus.
They discuss these questions: What is your favorite book(s) about
improvement? Do you use Kaizen in your personal life outside of
work? How can Kaizen principles be applied to sales? What type of
processes can sales improve? How do you teach new KaiNexus
employees about Kaizen? What do the most successful KaiNexus
customers do differently than others? What mistakes do you see most
potential customers making when it comes to Kaizen? How is KaiNexus
really different from a spreadsheet or a sharepoint site? Can I
just download KaiNexus and start using it?