How One Community Hospital is Creating a Culture of Continuo

Webinar: How One Community Hospital is Creating a Culture of
Continuous Improvement Presented by Mike McGowan, Director of
Process Excellence at Marietta Memorial Hospital Learn how Memorial
Health System uses training and five specific roles to build and
spread a culture of continuous improvement Hear what MHS has done
well and where we could improve Discuss the leadership behaviors
necessary to accomplish a culture change Mike McGowan Director of
Process Excellence | Marietta Memorial Hospital Mike is a graduate
of Ohio University with a BS in Zoology. He has worked as an
Medical Technologist, Chemistry Supervisor, Laboratory Director,
and Senior Director in healthcare for the last 35 years spending
most of that time at Marietta Memorial Hospital. He is a lean six
sigma black belt and a 2014 graduate of The Ohio State University
with a Master’s Degree in Business Operational Excellence. Mike is
currently Director of Process Excellence at MMH.