How to Navigate the Transformation Continuum

Presented by Roger Chen, hosted by Mark Graban and KaiNexus In this
webinar, Roger Chen, Executive Director of Lean Transformation at
IU Health, shares "lessons from the field" based on his experiences
in healthcare (and previously in industry). You will learn how to
identify the phases of the Transformation Continuum and adaptation
of rapid improvement and project management methods to standardize
efficiency and spread effectiveness -- applicable for any setting!
Roger Chen Roger Chen is the Executive Director of Lean
Transformation at IU Health. He is an organization transformation
and change management coach, with a history of quality improvement,
operations management and leadership development expertise. He
graduated with a B.S. in Electronics from DeVry Institute of
Technology in 1986, and earned his International MBA from Nova
Southeastern University in 1999. As a certified Six Sigma Black
Belt and Master Black Belt, Roger has a unique understanding of the
challenges to transition from an existing quality framework to a
lean enterprise. He has lead ISO 9001:2000 Certification, Joint
Commission compliance, technology teams, and developed materials to
teach large organizations nationally and internationally. He has
been invited to speak to healthcare institutions in the USA and
Latin America on how to integrate lean thinking and leadership
development to improve the effectiveness of healthcare operations.
His greatest strength is helping others realize their potential
while performing their jobs, so they contribute more to their
organizations and society while living a better life. His passion
for coaching others to succeed allows him to excel in the
development of individuals so they work as a high performing and
self-directed team. He believes that lean thinking is critical to
solving the long-standing challenges facing our healthcare system.