Ask Us Anything! Episode #23

Recorded May 13, 2019


It's episode 23 of our popular Ask Us Anything webinar series to
listen to questions answered by this dynamic duo from
KaiNexus' team of continuous improvement experts: Mark Graban
& Greg Jacobson.


Questions and topics:


What's a book that you've been reading recently?How do you
measure culture in an organization?


What quick-wins can you suggest with respect to culture change?
What suggestions for sustaining change in culture needed to embed
CI into an organisation?  What measures of CI maturity for
an organisation?


Here in our company we used to have an engaged work force where
every staff is engaged in improvement. As a result the staffs
themselves were excited in seeing the positive impact of employee
engagement. Nowadays, it is visible that some of that excitement
has vanished and am thinking in what way shall I bring the
engaged atmosphere back? Please advise. 


Where does the culture change start for professional services
organisations (law/accounting) e.g. one partner, or all partners
- keeping in mind real silos and prominent sub-cultures?


Relative to when KaiNexus first entered the market, how has the
market changed with respect to, A) the willingness to adopt
technology, B) the acceptance of lean/kaizen by upper management
as well as staff, and C) the industries that are now embracing or
exploring lean/kaizen?