Webinar: Capturing and Managing Improvement Opportunities

A webinar presented on July 18 from 1:00 - 2:00
ET by Nick Shonsky


In this webinar you will learn:


How to encourage everybody to participate in continuous
improvement and how leaders need to support them in this

Why it's critically important to use "incidents" to capture
improvement opportunities that might otherwise be lost

What the "pyramid of success" is and how an organization can
build commitment and trust

How to align and improve an organization's culture



Nick Shonsky is the Director of Continuous Improvement at The
Standard Group.