Better Decision Making: Avoiding the Conclusion Trap and Other Pitfalls

Presented by Dan Markovitz, author of The Conclusion Trap, hosted
by Mark Graban of KaiNexus

Organizations (and individuals) frequently struggle to make good
decisions. They spend money, invest in new technology, and invest
enormous amounts of time and effort reorganizing in fruitless
efforts to solve thorny problems. Why?

Years of training and reinforcement in school and at work, time
pressures and deadlines, and inherent psychological biases cause
us to jump to conclusions before we even understand the problem
we’re attempting to solve.

This workshop will help you make better decisions by eliminating
that tendency. You’ll learn a powerful, four-step process that
ensures you will deeply understand a problem before pursuing any
given solution:

(1) gathering both facts and data, so you can accurately grasp
the situation

(2) framing the problem, so you can avoid cognitive biases

(3) isolating contributing factors, so you can manage complex
situations

(4) finding the root cause, so you can avoid ineffective
band-aids


Dan's book The Conclusion Trap

Watch the episode of Bar Rescue that Dan references ($)

Read what happened to the bar Swanky Bubbles