Jen Ashley Webinar Preview

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Leading with Respect: Standard Work for Frontline Leaders

September 15 from 1:00 - 2:00 pm EDT


Presented by
Jen Ashley, Care Center Site Supervisor for Practice Design
Didier Rabino, Client Advisor for Value Capture


Leader standard work is an essential component in a lean
environment. The fact is that using lean with processes without
changing leadership principles and practices never goes well.
Consequently, when leaders stick to their old ways the new lean
processes will eventually break.


Didier Rabino, Client Advisor at Value Capture and Jennifer
Ashley, Site Supervisor Sutter Health will discuss “Leading with
Respect: Standard Work for Frontline Leaders." They will share
the concepts of frontline leader standard work and their
practical applications.


Jennifer Ashley holds a Bachelor’s Degree and is a Care Center
Site Supervisor for Practice Design. Jennifer joined Sutter
Valley Medical Foundation in 2008. Her Sutter career path started
as a Patient Service Representative then moved into a Patient
Service Coordinator and is now leading a team on innovation for
Practice Design and In Person Patient Flow.