Additional Q&A: Building a Better Way, Every Day: The Value of Small Improvements

Additional Q&A time with Evan Graczyk and Bob Bell from
Woodfin.  


How do you ensure leaders don't focus solely on bottom-line
savings? 


How do you use the system to escalate problems that cannot be
solved within the team itself? 


How do we know what is the "best" solution?? At point do you just
have to test some things and see? 


Have you had issues with frontline staff coming up with ideas to
solve a problem but management not agreeing with the idea so it
does not move forward? If so, do you have any system in place to
adress this issue?  


Note: OFI = Opportunity For Improvement