[Webinar] An Innovative “Patient First” Vaccination Clinic Design (Dr. Joy Dobson)

A webinar presented on May 18, 2021


Presented by Dr. Joy Dobson, Senior Physician Consultant at
3sHealth in Saskatchewan, Canada


See slides or video:
https://www.kainexus.com/continuous-improvement/innovative-patient-first-vaccination-clinic-design/webinar/thanks


Learning Objectives:


Become familiar with a “care comes to the client” concept as
applied in Canadian vaccination clinics

Use lean concepts embedded in a “Patient First” model to
improve value in clinics of any size



We know there will be many innovative practices shared that will
have application possibilities across borders and outside of
vaccination work and settings. 


The Q&A section included discussion of:


Having just one month to prepare for vaccination

How does their long-standing "idea process" work?

About the U-cell: How does it address 30 minute observation
vs 15?

What are the causes of the variation in cycle times?
Pre-filled syringes were a big part of that, other factors

Do you start the day by filling up the pod or by pacing
patients in at the cycle time?? They learned this over time...