[Webinar] Impactful Methods to Benefit Organizational Knowledge Management and Continuous Improvement Efforts (Dr. Cynthia J. Young)

Presented February 10 from 1:00 - 2:00 pm ET


Get slides and more:
https://info.kainexus.com/continuous-improvement/methods-to-benefit-organizational-knowledge-management/webinar/signup


Presented by Dr. Cynthia J. Young, Founder/CEO of CJ Young
Consulting, LLC


In this webinar, you will hear about some of the methods used in
practicing knowledge management that also support achieving
continuous improvement goals.


Methods we will discuss include:


Checklists and check sheets

Reports

Lessons learned

After action reviews

Mapping (Process, Knowledge, and Mind)

Communities of practice

Kanban

Gamification

Battle rhythms



When you use these methods, you reduce the training required to
bring your team up for speed, you can keep costs low because you
aren’t having to buy new tools, and it helps your workforce
become better problem solvers. This webinar will also be
beneficial for ISO 9001-2015 certified organizations since it
includes knowledge management, as Clause 7.1.6 Organizational
Knowledge and ISO 30401:2018 Knowledge Management Systems, while
not a certifiable requirement, is applicable to any organization.


Dr. Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young
Consulting, LLC, a knowledge management consulting firm, as well
as a curriculum developer and instructor with Leidos. About a
decade ago, she retired as a Surface Warfare Officer after 23
years in the U.S. Navy which is where her love for knowledge
management began.


She holds professional certifications as a Project Management
Professional, a Lean Six Sigma Master Black Belt, and as an
ASQ-Certified Manager of Quality/Organizational Excellence. Cindy
is a past-Chair of ASQ Tidewater, Section 1128 in Virginia Beach
as well as having held terms as the Vice Chair and Secretary.


Her doctoral study, Knowledge Management and Innovation on Firm
Performance of United States Ship Repair, provided her the
opportunity to gain additional professional and academic
expertise to facilitate improvements in organizational knowledge
management. In September 2020, she gave a TEDx Talk called “A
Knowledge Mindset: What You Know Comes from Where You Sit" which
provides actions organizations can take to improve trust and
retention through use of knowledge management practices.