Person-Centred Improvement - What Does it Look Like, and How Does it Fit with Lean? [Webinar]

Watch Video or Get Slides


August 15 from 1:00 pm - 2:00 pm ET


Presented by Seán Paul Teeling, Programme Director for the
Professional Certificate and Graduate Certificate in Process
Improvement in Health Systems at UCD Health Systems.


Lean is one of the most internationally popular process
improvement methodologies around the world. Similarly,
person-centred approaches have risen in popularity since the
millennium with political and policy intentions now widely
advocating that person-centredness should be at the heart of the
health system. In this webinar, we discuss the first research
internationally into the combined use of Lean and person-centred
improvement approaches, lessons learnt, and how to be a
person-centred improver in any industry or setting.
Learning objectives:


Understand what is meant by person-centred improvement

Identify the synergies between Lean and person-centred
improvement

Understand where person-centred improvement diverges from
Lean and how to address it

Be able to incorporate person-centred approaches into your
Lean work



Seán Paul Teeling is the Programme Director for the Professional
Certificate and Graduate Certificate in Process Improvement in
Health Systems at UCD Health Systems. Prior to this, he worked as
Lean Manager at the Mater Misericordiae University Hospital
Dublin, working closely with the Hospital and the UCD School of
Nursing, Midwifery and Health Systems on the development of the
highly successful Process Improvement in healthcare
programmes. 
Seán Paul is an accredited facilitator of Person-centred Cultures
in Healthcare. He completed his PhD with and is a member of, and
honorary lecturer with, the Centre for Person-Centred Practice
Research, Queen Margaret University, Edinburgh. He is also an
affiliate of the Stanford Medicine Centre for Improvement,
Stanford University, CA. His research is in the use of process
and quality improvement methodologies in healthcare including the
Model for Improvement, Lean, Six Sigma, Lean Six Sigma and Agile
and in particular the influence and contribution of Process
Improvement methodologies on Person-centred Cultures. In January
2011, he was appointed by the Minister for Health as a member of
the Health Products Regulatory Authority Advisory Committee on
Medical Devices, on which he served for two terms.