When Being Right is the Wrong Strategy for Change - Mark Graban from KaiNexus

Watch Mark Graban's keynote entitled "When Being Right is the
Wrong Strategy for Change" from the 2018 KaiNexus User Conference
to learn how you can become a better leader of continuous
improvement. Slides and More:
https://www.markgraban.com/kainexus2018/ Join Mark Graban, an
acclaimed author and consultant, in his enlightening keynote
address at the 2018 KaiNexus User Conference. In this
presentation, titled "When Being Right is the Wrong Strategy for
Change," Mark delves into the intricate dynamics of leadership
and change management. Drawing from his vast experience and
insights, he explores the often-overlooked psychological aspects
of leading continuous improvement in any organization. Mark
challenges conventional wisdom by arguing that being factually
correct is not always the most effective way to inspire change.
Instead, he introduces a more nuanced approach that balances
knowledge with empathy and understanding. Through a series of
engaging slides, Mark illustrates the transition from a directive
style of leadership (akin to a 'cop') to a more collaborative and
counseling approach. He emphasizes the significance of
understanding the 'why' behind actions and the power of asking
others why they would want to engage in change, thereby fostering
a more inclusive and motivational environment. This presentation
is particularly valuable for leaders looking to drive sustainable
change. It provides actionable insights into the psychology of
change, motivational interviewing techniques, and the importance
of resisting the 'righting reflex' — the natural tendency to
correct others. Mark showcases how to create an atmosphere that
encourages open dialogue, self-motivation, and a shared vision
for change. By the end of this keynote, viewers will gain a
deeper understanding of: - The difference between enforcing
compliance and fostering genuine change. - Strategies to move
from being a 'cop' to a 'coach' to a 'counselor' in leadership
roles. - The concept of Motivational Interviewing and its
application in leadership and change management. - Techniques to
engage in more effective conversations about change and
resistance. - Understanding and navigating one's own ambivalence
and that of others in the context of change. Discover more about
Mark Graban and his work by visiting
[MarkGraban.com](https://www.markgraban.com/) and
[LeanBlog.org](https://www.leanblog.org/). For additional
resources related to this presentation, please visit
[MarkGraban.com/KaiNexus2018](https://www.markgraban.com/KaiNexus20....
Don't miss this opportunity to enhance your leadership skills and
approach to change management. Watch now and start your journey
towards more impactful and empathetic leadership!