[Webinar] Ask Us Anything! Psychological Safety and Continuous Improvement

In this webinar, we’re mixing up the format a bit to maximize
time for Q&A and discussion. Please watch this longer webinar
first: https://www.youtube.com/watch?v=0wwlaxfN8AE In this video,
Mark Graban will give a short presentation that recaps and
updates his thoughts on some of these concepts. We’ll also
conduct some live polling (and see the results) related to the
level of psychological safety that attendees feel in their
organizations. Mark is also joined by KaiNexians Kaleigh Krauss
and Linda Vicaro for discussion and their insights and stories.
The rest of the webinar was a Q&A discussion moderated by
Morgan Wright, where you can ask your questions related to how
leaders can cultivate a culture where everybody feels safe enough
to speak up about problems, ideas, mistakes, and more. Learning
Objectives: Define psychological safety and explain its
significance in the workplace. Identify the relationship between
psychological safety and continuous improvement. Develop
strategies for leaders to cultivate psychological safety within
their teams. Understand methods to assess and sustain
psychological safety in the organization. Mark Graban is an
author, speaker, and consultant, whose latest book is The
Mistakes That Make Us: Cultivating a Culture of Learning and
Innovation. He is also the author of the award-winning book "Lean
Hospitals: Improving Quality, Patient Safety, and Employee
Engagement" and others, including "Measures of Success: React
Less, Lead Better, Improve More." He serves as a consultant
through his company, Constancy, Inc, and is also a Senior Advisor
for the technology company KaiNexus (and had his 13-year
KaiNexiversary recently!). Mark hosts podcasts, including “Lean
Blog Interviews” and “My Favorite Mistake.” Mark earned a B.S. in
Industrial Engineering from Northwestern University, an M.S. in
Mechanical Engineering, and an M.B.A. from the Massachusetts
Institute of Technology’s “Leaders for Global Operations”
Program.