Three Little Questions I Can't Help Asking

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Putting yourself in a patients shoes isn't just cliche, it's
magically revealing. As a patient, the system of healthcare is
wrought with compliance, liability, legality that complicate and
get in the way of focusing on the person. These 3 questions set
the stage for improved outcomes - for the patient.


Too often the patient gets lost in the system and with procedures
that are built for the masses rather than individuals. Asking a
couple simple questions that matter to the patient have taught me
over time what matters most to patients. Fill your practice with
happy patients by keeping it about them. 


This episode take home: 


For patients, hold steadfast in your values and expectations even
if the system is broken. 


Doctors, providers, care givers...ListZEN with both ears and stay
present, you're being asked to solve a problem.