The High Acuity Response Unit (HARU) & Critical Care with Stephen Rashford

Steve is the medical director of The Queensland Ambulance Service
(QAS) with 5,000 staff and 1,300 response vehicles. QAS has a
contemporary approach to clinical service delivery and innovation
in prehospital trauma care. It also operates a tiered system of
pre-hospital care with Advanced Care Paramedics (ACPs), Intensive
Care Paramedics (ICPs) and a smaller cohort of HARU
Paramedics. 


In this episode we discuss a variety of topics:


High Acuity Response Unit (HARU) both its inception and the
clinical remit for the HARU.

Governance around the HARU program and provider quality
assurance for some of the procedures (RSI, on-call advice, blood
products and the bleeding patients).

Quality improvement and where the program is heading 

The lessons learnt building the HARU and ICP schemes in QLD.



I hope you enjoy this episode as I found it both insightful and
helpful to look at how other systems approach high performing
teams and continuous improvement.


Eoin