The root of improvement with Carl Betts

In this session I will be talking with Carl Betts on the anatomy
of quality improvement and some of the pitfalls that occur along
the way. Carl is a Paramedic for over 10 years and is a quality
improvement lead based in Sheffield working for the ambulance
service. In this conversation we will look at the pitfalls we can
fall into when examining improvement. We will also look at some
of the bias’s that can preclude improvement. We will also be
talking about how root cause analysis occurs, data collection,
pre and post implementation analysis, some of the quality
improvement projects on workflow and hospital delays and how that
might translate in practice. In the conversation we examine:


The overview of QI.

Pitfalls to improvement

Bias: The WW2 story 

Bias at work

RCA – why it’s important and make it relevant to hospital
delays

Why data collection is important

Why pre and post implementation analysis are important

Project on hospital delays & ideas that have come from
them

Final thoughts from Carl and take-home messages.



Below is a link to plan, do, study, act cycles that Carl made
reference to in the interview. 


https://www.england.nhs.uk/wp-content/uploads/2022/01/qsir-pdsa-cycles-model-for-improvement.pdf


Please enjoy this episode with an engaging and insightful
guest.