Effective teams and dealing with difficult people

This is the second part of the lecture series on building
effective teams and dealing with difficult people. The concepts
taught here involve models of teamwork (Action centred
Leadership, the five dysfunctions of a team), trust - both as a
concept and a pre-requisite, culture, homeostatic teams and
finally tools and techniques for fostering good team work. 


In the second half of the podcast we examine dealing with
difficult people from the perspective of understanding the
triggers, root cause analysis, rapport building, the energy
investment model, the ELCR framework, self awareness, humility
and insight. Some of the resources and models can be found
here: 


Energy investment model:
https://careerresilience.wordpress.com/2021/06/03/how-are-you-investing-your-energy-in-times-of-change/


Action Centred Leadership:
https://www.businessballs.com/leadership-styles/action-centred-leadership-john-adair/


The Five Dysfunctions of a team:
https://tomorrowsleadership.nl/how-to-overcome-the-5-dysfunctions-of-virtual-teams/


Empathic communication:
https://hbr.org/2022/08/4-ways-to-communicate-with-more-empathy





I hope you get something from this episode that you can use
either within clinical practice or within general work-based
situations. I'm always keen for feedback on sessions, please feel
free to reach out to me at eoinwalker@hotmail.com - please also
rate, review and subscribe to the podcast. This episode will be
aired across the Pre-hospital Care Podcast and Restore Podcast
platforms. 


Many thanks,


Eoin