Human factors and crisis management with Matt Edwards

In this conversation we will examine the fundamentals of human
factors with Matt Edwards. We will focus on Human factors
from an individual perspective. We will examine some of the
seminal cases that Matt has experienced in practice and the
concept of routine versus crisis from a checklist perspective. We
will also examine how human interactions in healthcare
change outcomes, from civility to risk aversion and the concept
of trust. We will also examine the mitigation strategies that
exist around the way an individual understands their
environment can affect their ability to detect and respond to
hazards from attention and perception. Also the mitigation of
distraction, how to avoid decision-making paralysis, the
limitations of memory, the regular attenders of stress
and fatigue, and finally the effects of communication on the
individual, task and team. 


To do I'm speaking with Matt Edwards, Matt is a consultant in
Adult and Paediatric Emergency Medicine at Kings College
Hospital, London and the lead for major trauma and education in
Kings. He is also a HEMS Physician with Kent Surrey Sussex (KSS)
Air Ambulance and the Polar Medicine course director for World
Extreme Medicine. He has held positions as a HEMS Registrar with
London’s Air Ambulance, a Flight Physician with AMREF Flying
Doctors, Nairobi, and a Medical Officer with the British
Antarctic Survey. In the conversation we examine:





·      What are human factors from
Matt’s perspective 


·      How task and individual
human factors have affected Matt in the past


·      How checklists work -
routine vs crisis & the limitations of short term
memory. 


·      Trust as a concept in
healthcare teams and organisations - how human interactions in
healthcare change outcomes - civility to risk aversion.


·      Fatigue, the regular
attender in every clinicians journey


·      Distraction and how that
affects performance


·      Decision making
paralysis and how to break this


·      Teamwork and communication





Please enjoy this wide ranging conversation with Matt.