Human factors and leadership with Clare Fitchett

In this session I am speaking with Clare Fitchett as we explore
the fundamentals of human factors and the interplay of
leadership. In the conversation we examine what human factors
mean to Clare and how they affect her practice. We also look at
leadership and how Clare perceives leadership can affect human
factors for the better. We finally examine the concept and
strategies of human factors mitigation and how we can offset the
patent safety issues that human factors brings with it. 


Clare graduated as a paramedic in 2011 having undertaken her
student paramedic training with South Central Ambulance Service.
She commenced her Specialist Paramedic (Critical Care) training
in 2018 with Thames Valley Air Ambulance (TVAA) and holds the
Diploma in Immediate Medical care (DipIMC) from the Royal College
of Surgeons in Edinburgh and is completing an MSc in Advanced
Clinical Practice. Clare also volunteers as an Expedition Medic
with the British Exploring Society and is also a faculty member
of World Extreme Medicine. She currently works for Hampshire and
the Ilse of Wight Air Ambulance. In the conversation we
explore:





Overview of HF- why it is important to Clare and holistically

How leadership can affect HF - the interplay between
human factors and leadership

Seminal leadership points that are useful/attributes of a
good leader

How we support more junior clinicians to lead in critical
care circumstances

Peer review and/or shared mental models

Some of the mistakes and misconceptions that people make when
relying on their own memory versus checklists

Aspects of Clare's leadership that has changed over time

Managing stressful environmental human factors on scene

Some of the great leaders Clare has learnt the most from in
regard to human factors mitigation

Examples cases; seminal cases from Clare’s experience - 2
cases, one which



went well and one which was challenging and valuable learning.





Please find some valuable empirical research that underpins
Clare's perspectives:





Interventions to improve team effectiveness within health
care: a systematic review of the past decade


https://human-resources-health.biomedcentral.com/articles/10.1186/s12960-019-0411-3


A standardised approach to pre-hospital RSI in the UK;
utility, governance and content of current pre-induction
checklists


https://link.springer.com/article/10.1186/1757-7241-23-S2-A16 





My thanks to Clare for an insightful and engaging interview