Reverse Mentoring with Carl Betts

In this episode, we will explore reverse mentoring and
challenging the status quo in quality improvement with Carl
Betts. We will look at Carl’s reflections on mentorship and
reverse mentorship of Quality Improvement fellows within an
Ambulance service setting. We dig into how Carl leads these
QI fellows but also how they lead him in innovation and ideas.
The focus of reverse mentoring is to increase the mentee’s
inclusion competencies; however, mentors are simultaneously
provided with the opportunity to learn from their mentee’s
experience, knowledge and skills so it can be considered as a
career development opportunity for both parties. Reverse
mentoring is an effective way to build genuine awareness of the
barriers faced by ethnically diverse employees and different
perceptions of leadership from the mentee’s perspective. We also
dig into the assessment process for the fellowship and how Carl
has flipped this on its head. 





Carl Betts is the Quality Improvement lead for the Yorkshire
Ambulance Service (YAS) and has been a Paramedic for over 10
years. He currently leads the fellowship program for his
service. Please enjoy this wide-ranging conversation with
Carl Betts, a regular contributor and guest on the podcast.