The Exact Formula to Determine Churn Impact on Your Income

Are you aware of how much more money you could be making by just
keeping your clients happy? Well, in today's episode of Operation
Agency Freedom, I will be breaking down the EXACT formula to
determine how your churn rate impacts your income!


Let's dive into the importance of client retention in the agency
business model together and I'll share with you this very simple
formula to calculate the lifetime customer value based on your
churn rate. The significance of maintaining a low churn rate is
much greater than you might think, so today I'm giving you
practical tips on how to achieve this, including hitting
deadlines, delivering results, and building trust with clients.


In this episode I offer you valuable insights into managing
client retention and its direct impact on your agency's
profitability. If you're looking to boost your agency's financial
health through improved client retention, this episode is a
must-listen!


 


Discussion Points:


00:00 Intro.


03:52 Maintain 3% monthly churn for business success.


07:12 Questioning popular assumptions, discovering an important
formula.


12:49 Frequent communication, trust, deliver results for clients.


13:35 Control churn rate, improve retention, increase profits.


15:50 Outro.


 


Resources: 


• Connect with DUDE on the following social channels


• Facebook / dudeagency


• Instagram / dudeagency.io


• Visit our YouTube channel / @dudeagency2093


• Check out our website and see how we can help you run a
profitable agency https://bit.ly/3RPh4Zn