How a financial services company dodged ‘The Great Resignation’

During the past year, workers have left their jobs at an
unprecedented rate. The mass migration has been dubbed 'The Great
Resignation' and it's shone a light on the importance of employee
retention. Especially in IT where there is already a shortage of
technical talent available on the market, companies should make a
serious effort to keep their workers engaged and productive. Jeff
Previte, the executive vice-president of IT at CrossCountry
Mortgage knows all about that. After joining the company in 2019,
he worked to address a high turnover rate. By implementing an
employee-first experience, he moved a 60% turnover rate to 10% in
just a few years time. On this episode of Tech Insights, he tells
us how to set priorities to keep your staff. We're also joined by
Info-Tech senior research analyst Nick Kozlo. This episode is
part of a mini-series for Info-Tech's CIO Priorities 2022 report.