Frictionless hybrid working: How the Harvard Business School did it

When the pandemic hit, Harvard Business School wanted its
students to have an equally rich education experience whether
they were physically in the classroom or connecting remotely. To
design the technology solution that would make it work, CIO
Elizabeth Clark participated in a multi-functional team that put
4K cameras, huge TV screens, and Zoom rooms to work and defined a
process that could be repeated in various classrooms. The
approach to hybrid collaboration was so successful that Harvard
is now adapting their conference rooms so operational staff can
see some of the same benefits. Hear how Elizabeth Clark is
reducing the friction of a hybrid operating model on this
episode, part of our mini-series to highlight Info-Tech's CIO
Priorities for 2022.