Defusing Tough Clients During the Holidays

Stress levels can be high through the holiday season. Add in a
global pandemic, no traveling, cabin fever, zoom fatigue, and
virtual schooling, tension is at an all-time high and can
directly impact communications with our customers. 


Now is the time we extend extra grace to those we work with! In
this episode let's chat on how to tackle conflicts that arise
during this stressful time and how to defuse the situations
productively! 


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Additional resources mentioned is this book, How Did My Family
Get in My Office by one of our clients, Bonnie Artman Fox!


Grab a copy: https://www.amazon.com/gp/product/1948046849/