Understanding Online Mediation - Part 1

In Part 1 of this series on Online Mediation, CEDR spoke to
Gillian Caroe about perceptions and reservations about online
mediation, building rapport in a virtual environment and how
lawyers and parties can best prepare for mediating online.


A successful in-person CEDR mediator for over 15 years with a
background in international business, Gillian Caroe has
established a thriving online mediation practice. She has been
advising market-leading law firms and new clients on how video
mediation can deliver unique benefits that could cause us all to
rethink mediation whatever the ‘new normal’ looks like.