Ask a Negotiator Episode 16 – 'Sound of Silence'

As part of Philip's 'Back-To-Basics' range of highly effective
and undervalued negotiation skills, this episode looks at the use
of silence. 


Philip Williams is a former Hostage & Crisis Negotiator with
the Metropolitan Police and UK Government and CEDR's lead
negotiation trainer.


If you would like to submit a negotiation challenge or question
for Philip to tackle, email the podcast host Ben at
bthomson@cedr.com.