Conflict Engagement Skills for Leaders | Episode 2

A lot has been written about leadership skills, especially
recently.

However, what is often missing from these works is a leader’s
role in managing conflict or emerging conflict situations within
an organisation.

In this podcast series, James South, CEO at CEDR
will explore the mediator and conflict engagement skills he
utilises every day in his role as a leader.


“Conflict can enhance relationships if it’s done well.”


Episode 2 challenges the perception that conflict is always
negative, and identifies the three broad categories of conflict
that exist within organisations:


Task/Business Conflict
Process/Structural Conflict
Relationship Conflict