Felicity Steadman: Commercial Mediation Case - Franchisor and Franchisee

CEDR Mediator Felicity Steadman details a commercial mediation
cases involving a restaurant franchisor and franchisee. Video
Contents: 00:00 - The challenge in the case and how to arrive at
acceptable discharge and release terms. 00:20 - Overview of the
dispute. Restaurant franchisor and franchisee 00:29 - Franchisor
alleges unethical behaviour on the part of the franchisee 00:53 -
The franchisee was also behind on payments 00:57 - The value of
the claim and the franchisors demands 01:20 - How to achieve a
solution 01:52 - Participant feedback on the mediator 02:28 - New
learnings for the mediator #cedr #restaurant #disputes #mediation