Fiona Colquhoun: Commercial Mediation Case

CEDR Mediator Fiona Colquhoun discusses a commercial mediation
case with an independent company that was contracted to provide a
number of services at a value of £12 million. Video Contents:
00:00 - Intro 00:16 - The company buying the services decides to
terminate the contract 00:34 - There was a very poor relationship
between the respective lawyers 01:12 - How did the mediator make
an initial breakthrough? 01:34 - The parties worked better
without their lawyers 02:21 - Dealing with the parties in the
dispute directly 02:48 - Those with the authority get involved in
the discussion #cedr #disputeresolution # lawyers