Investing in people with Jeremy Balkin, Head of Innovation at HSBC

Topics from Today's Episode:


1:30 Getting into innovation


2:35 Defining innovation - has to add value


3:22 Building in secret


4:18 It’s about culture


4:48 Challenging the status quo


5:18 Invest in people


5:54 Technology is meant to add value into people’s lives


6:21 Knowledge is power


6:30 Disseminating insights into actionable items


8:18 Book: the innovators dilemma


Don't do things just for the sake of doing them