MMP092 - Create Conscious Communications with Mary Shores

In this episode, we explore how to create deeper connections with
our fellow human beings through Conscious Communication.


Our guest is Mary Shores, a transformational leader in the world
of business and personal development.


We have nine mantras from the show:


Mantra #1: Shift the use of “should” to... “help me understand
how to do this better”



Mantra #2: Our words cast “spells” (from the word “spelling”)



Mantra #3: The word Abracadabra means “I will create as I speak”


Mantra #4: Loneliness is the sickness of our time and results
from a lack of communication and connection



Mantra #5: Communication and connection is about listening


Mantra #6: Deep listening happens in 3 steps: 1) validation, 2)
planting a seed of happiness, and 3) suggesting can-do ideas or
solutions


Mantra #7: Deep listening does not include the words “but” or
“unfortunately”


Mantra #8: Do-not-say words include “no”, “not”, “can't,” and
“however”



Mantra #9: Ask: how do you feel (about the elephant in the room)


More about Mary Shores


From Mary: BOLD - NO-NONSENSE - APPROACHABLE - TENACIOUS | When
people think of me, those are the words I hope come to
mind.

See, I have built a career and a business on the power of “Words
That Work.” As such, I believe to my core that the words that
fill your inner monologue as well as the words you choose to say
have a profound impact on your life and the lives of
others.

To provide some proof, here is a (condensed) timeline of the
trajectory of my life:

In 1998 I opened a debt collection agency, Midstate Collection
Solutions. Despite rough personal circumstances, I harnessed the
power of positive words and thinking to do this.

In 2005 I overhauled my business model around my proprietary
“Words That Work” method and a commitment to making those in debt
happier at the end of a call with Midstate than they were at the
beginning.

The makeover worked and soon I shifted my focus to changing the
debt collection industry as a whole. I began traveling and
sharing the “Words That Work” method with businesses all over the
country.

I realized that words have the power to change not only
businesses, but also people at their core and I set out to help
others.

In 2015 I authored and published a best-selling book with Hay
House, “Conscious Communications: Your Step-by-Step Guide to
Harnessing the Power of Your Words to Change Your Mind, Your
Choices, and Your Life.”

After the success of the book, requests to speak, and
professional development industry involvement, I launched The
Mary Shores Brand, which aims to share what I have learned
through various mediums including speaking engagements,
workshops, retreats, podcasts, books, and more.

Today, I concurrently run the Midstate Collection Solutions
business while also building The Mary Shores Brand. I LOVE what I
do and get to do it because of the words I choose to say to
myself and project to others.

LINKS
www.maryshores.com
https://consciouscomms.com/


Article about work of Wendy Levinson:
https://jamanetwork.com/journals/jama/article-abstract/414233


Talk by Matthew Lieberman:
https://www.youtube.com/watch?v=h7UR9JwQEYk&list=PLkZpdj1zSj9Bh4UO9SEUsHkcz5vjt8UhZ&index=41


Nonviolent Communication/ Marshall Rosenberg:
https://www.cnvc.org/