Innovation in LTC with Steve Lindsey, CEO of Garden Spot Village

In this episode of the LTC Heroes podcast, Steve Lindsey, CEO of
Garden Spot Village, joins us to discuss how to approach
innovation in the LTC industry.
Building a Culture of Innovation

To start the show, Steve describes innovation simply as “Applying
resources and finding new ways to solve real problems.” He says
people often overcomplicate innovation by confusing it with
creativity, leading them to develop solutions for things that
aren’t truly problems.


Steve highlights the importance of developing a culture of
innovation where everyone at your facility thinks through
challenges and focuses on addressing them in a new way.
Innovation often comes about by looking forward, anticipating
changes, and implementing novel solutions that can handle the
change.
Self-Actualization for Seniors

One of the key LTC innovations Steve is an advocate of is
encouraging more self-actualization for our seniors. He says we
need to look beyond the “institutional” qualities of LTC in order
to bring fulfillment to all areas of our seniors' daily lives.


Steve talks about the importance of being comfortable with
failing in concerns with innovation. At some point, our
innovative ideas will fall short, but the key is to fail forward
and learn from the experience. He also addresses the need to
embrace certain constraints while innovating, so as to produce
something that is realistic and actionable.


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