Learning To Listen as a Leader with Claudia Blumenstock at Copernicus

On this episode, we speak to Claudia Blumenstock, Founder and CEO
at Copernicus, Inc., an organization that is dedicated to
strengthening the delivery of long-term care services through the
development of staff relationships at all levels of an
organization.


Topics discussed include:


- How staff looks at leadership and what leaders need to be like
to be effective.


- How a horrible event made Claudia self-aware and showed her
that openness is critical in LTC.


- How being supportive of people who have had horrible
experiences in their facility helps them forgive themselves if
they feel responsible.


- Learning to step back and listen from an incident with her
teenage son.


- The importance of quieting yourself for five minutes to be an
effective leader.


- The real problem people have with implementing new ideas.


- The importance of taking care of yourself to be an effective
leader.


- The difficulty of teaching leaders to think creatively in an
LTC setting.



Claudia Blumenstock -
https://www.linkedin.com/in/claudiablumenstock/


Copernicus, Inc. - https://copernicusview.com/





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owners. We look forward to seeing you inside the community.



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