Resisting the Avalanche of Homogenization with Paul Smiley of Gilpin Hall

On this episode, we speak to Paul Smiley, Executive Director at
Gilpin Hall, a non-profit organization with a long tradition of
care for the elderly since 1824.





Topics discussed include:


- Paul’s longtime family background in long-term care.


- The impact the first interaction with a nursing home can have
for a lifetime.


- The impact that being a Marine had on Paul’s leadership style.


- How to think globally and share locally.


- The way Paul would describe his leadership style.


- How a good leader lays down the track and lets the train do the
work.


- The ways Gilpin Hall manages to have an outstanding retention
rate among team members.


- Resisting the trend toward homogenization in the industry.


- The importance of making personal connections with residents.




Paul Smiley -
https://www.linkedin.com/in/paul-smiley-ab010a8/#experience


Gilpin Hall - https://www.linkedin.com/company/gilpin-hall/





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owners. We look forward to seeing you inside the community.



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