Customer Service 101

Customer service is defined as the process of ensuring customer
satisfaction with the product or service. But how satisfy are you
with your customer service experience? What are the dos and don’ts
when it comes to providing an excellent customer service? Would you
like to provide an excellent customer service? Then consider your
attitude, your action, your verbal language, your body language,
and your tone of voice.  Here are some of the important skills
that should be mastered by every customer service representative:
1. Patience 2. Attentiveness 3 Clear communication What are your
customers telling you without saying it? More importantly, you need
to be cautious about how some of your communication habits
translate to your customers. And when it comes to important points
that you need to relay clearly to customers, keep it simple and
leave nothing to doubt. For more information, contact us today
at: https://YourLifeNow.info Disclaimer: the "Your Life Now"
show is intended to be for information purpose and
thought-provoking. By applying any of the information shared on
this program you are agreeing to take full responsibility for your
action.